Frequently Asked Questions
We've put together a list of questions and answers our customers tend to ask us.
Please take a read and if your question hasn’t been answered, contact us and we’ll be happy to help.
Pricing and Terms of Business
Yes, we have a minimum of 25 orders per month.
No, we do not charge for platform integration as long as we have a pre-existing connection. Our cloud-based software, Mint Soft offers over 60 marketplace and 80 courier integrations from a single platform. There is a monthly charge of £25 should you wish to integrate a new connection not included.
We offer our customers an initial 12-month contract. The majority of our customers however have worked with us for many years, even decades. Speak to the team to discuss your individual requirements.
For simplicity and transparency, we charge a price per cubic metre, per week.
Prices start from £0.95 per item.
With 45+ years in the industry, shipping millions of products, we have earnt fantastic rates with the most trusted carriers that we pass onto our customers directly.
Fulfilment
Yes, please speak to one of the team about your requirements or visit our reverse fulfilment page to find out more.
Yes, we offer a host of services, including, but not limited to; QC, product grading, bespoke reverse logistics solutions, packing, labelling, sewing, cutting, packaging consultancy, product management and cleaning. We also offer a range of marketing services including product photography, videography and print services. We are happy to discuss how we can work with you on any other services relating to your storage and fulfilment at AP+.
We can help you transfer any stock across to our warehouse whilst ensuring the move is as seamless as possible, including transportation throughout the UK. Please speak to one of our team to discuss further.
A Video Overview
Platform Integration
We can integrate with 20+ shopping carts, such as Shopify, Magento and WooCommerce, 60+ Marketplaces, including Amazon, Ebay, Etsy, Wayfair and Wowcher amongst many others. Our real time system also offers 80 courier integrations, including DPD, DX, DHL, Pallex, Panther, Tuffnells.
Use our API integration to view your information clearly and simply within Mint Soft or export the data if you prefer to CSV with the easy to use export builder. Your account manager will be able to assist with any questions you may have.
Yes we do. Our warehouse management system integrates with over 60+ ecommerce sites so stock is updated in real-time from the moment it arrives at our warehouse, to when it lands with the customer.
You log in to your AP+ Mintsoft account and as soon as your orders have left our warehouse, the report will be active, daily.
Yes we can. We can divide your stock by website platform so the correct quantities are allocated to each site.
Yes we can add a courier of your choice to integrate with our system. Please speak to our team on the best options for this.
Shipping and Insurance
DPD, DHL, DX, Hermes, Yodel
Yes. We work with some of the best home delivery services in the UK, who offer 1.5 (2-man light) and 2-man delivery doorstep and room of choice tracking and 3 stage customer communication. For furniture items, home installation services are available on request. Carriers include BJS Home Delivery, Panther, DX, DHL international, Tuffnells.
Yes, we offer competitive pricing on freight forwarding, through customs and to our warehouse, including arranging deferment accounts. Please speak to one of the team for more information.
Yes we have global container shipping available. Please ask the team for more information.
Our carrier management software MintSoft offers our customers the ability to ‘set rules’ for product shipments.
Yes, please speak to our team for more information.
We have in-house insurance specialists, providing solutions for every aspect of your storage and logistics, including stock through put to insure the flow of your goods from the source of production to its final destination.
Meet The Team
Product Types
Furniture, Homewares, Large heavyweight equipment, Pharmaceuticals, healthcare products, Gym equipment (Commercial and Personal), active wear, PPE, fancy goods.
Yes we have in-house DGSA specialists. Please speak to our team for more info.
For all Laboratory enquiries, please speak to our Global Laboratory Logistics and Storage division, Aport – www.aportglobal.com
