E-Commerce Logistics Solutions for Furniture Companies

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The latest research shows that the UK furniture market’s expected to grow by almost 4% from 2023 to 2027. The UK’s furniture industry also employed 95,000 workers in 2019.

The research shows that furniture products are always going to be in demand. It is also quite a competitive industry, which is why furniture stores need to stand out.

E-commerce solutions can help with the logistics process of managing a furniture store. This takes out all of the guesswork so that companies can focus on the product itself.

Keep reading to find out how to use e-commerce logistics solutions for furniture products.

Delivery Service Options

When it comes to furniture logistics, one of the best services is delivery. A furniture e-commerce company helps manage all of the furniture company’s delivery needs.

This is something that is extremely important for growth and success. Furniture shipping is the backbone of many furniture companies and brings in a great amount of revenue.

It is also a difficult element to keep track of with so many other tasks. AP Storage Fulfilment takes care of this so that high-quality delivery is guaranteed.

This means that things like delivery times and the delivery process will be streamlined. The company can focus on other important details that help the business to keep running.

Home delivery is important for furniture companies since most people prefer online shopping. This is especially common when it comes to heavier pieces of furniture people don’t want to pick up.

Furniture Packaging

Another aspect of the furniture industry many forget is the packaging. When furniture is being delivered, there is a lot of room for error.

This is something that a lot of companies have to worry about to ensure quality. The good news is that 3PL solutions help to manage this for furniture companies.

If I am shipping fabric furniture, the 3PL company will make sure it is safely packaged. Correct packaging ensures that the furniture is kept safe and in new condition.

Packaging also has to adhere to regulations. AP Storage Fulfilment understands all of these requirements and makes sure every package meets them.

This includes working hand-in-hand with each company on its packaging.

Ensuring Quality

Home furnishings are quite an investment for most buyers. Because of this, it is important that companies provide the utmost quality.

This can be harder said than done considering the process furniture goes through. Furniture has to go to the warehouse and be stored there until it’s bought.

From there, it’s packaged and delivered to the customer. All this shipping and moving provides a lot of room for error.

A package could have become damaged, resulting in the furniture becoming damaged. This is a big problem that furniture companies have since they don’t always have control of it.

A 3PL company like AP Storage Fulfilment manages quality so that companies don’t have to. Furniture will be inspected to ensure it meets the quality requirements.

When items arrive they’re checked before going on the shelves. This ensures quality concerns are caught immediately and aren’t sent to customers.

Managing Returns

Most e-commerce furniture companies don’t provide services regarding returns. AP Storage Fulfilment does provide the service so that companies don’t have to worry about it.

This includes return management from all ends. The company receives the return and is able to collect the item and log in the information.

Part of this process includes addressing quality issues and minimising waste. As well as enhancing the brand reputation and correcting problems the customer finds.

Ensuring Visibility

When it comes to furniture shipping, things can get a bit confusing. It can be difficult to keep track of inventory and what is actually selling.

The good news is that logistics for furniture products provide supply chain invisibility. This allows companies to keep track of their products at all times.

A specific piece of furniture may be selling better than all the others. Or customers are sending back some furniture to the warehouse.

No matter what is coming and going, all that information is easy to access. This improves customer experience and ensures that the best products are always available.

Better Customer Service

When it comes to real-time furniture logistics, there are many moving pieces. One very important aspect is managing the customer experience.

3PL solutions help with this by ensuring quality and a positive experience. Quality concerns are quickly addressed, as well as any return issues.

The customer will be able to receive their product through safe home delivery in no time at all. If they need assistance, that will also be provided.

This helps to keep customers coming back and enhances the brand’s reputation.

Safer Storage

As a furniture manufacturer, it is hard to find reliable warehouses. Storage isn’t always safe and can result in damaged furniture being delivered.

Furniture e-commerce solutions provide safe storage so that this doesn’t happen. All of the furniture will be stored in the perfect location until it’s sold.

This also makes it easier to keep track of what is available and what needs to be restocked.

Furniture Products and E-Commerce Logistics

Running a furniture store is no easy task. There are a lot of moving pieces, so it is always best to streamline the process.

The best way to do this is to use 3PL solutions for better furniture logistics.

Interested in having a smoother logistics Process? Contact us today at AP Storage Fulfilment to get started.

Picture of Carl Salmon

Carl Salmon

Carl Salmon is the Warehouse Manager at AP+, in charge of day to day operations with a focus on customer satisfaction.

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