Thank You!
Thanks for getting in touch with AP+ Fulfilment.
Your enquiry has been received and a member of the team will review the details and respond as soon as possible.
If your enquiry is urgent, please contact the team directly on:
01257 826 777
hello@apfulfilment.com
Proudly working with
AP+ feel like part of our team. Their support has completely transformed the way we operate. Goods In used to take days and caused constant stress, but AP+ streamlined everything and gave us the space and structure we needed to grow. Their team is responsive, their carriers are reliable and the personal service makes all the difference. We can scale confidently knowing our fulfilment is in safe hands.”
FAQ's
Will I have visibility of my orders and stock?
Yes. Our system provides real-time visibility of stock levels, order status and dispatch tracking, so you always know where your inventory and orders are.
I’m currently using another fulfilment provider, how do I transfer to you?
We manage the transition from start to finish. This includes planning stock transfer, integrating systems and setting up processes to ensure a smooth switch with minimal disruption to your operations.
How are returns handled within the pick and pack process?
Returned items are received, inspected and processed within our system. Products can be returned to stock, refurbished or flagged based on your requirements, keeping inventory accurate.
Do you offer two-person delivery for large items?
Yes. We work with specialist two-person delivery partners for larger or heavier items, ensuring safe handling from warehouse through to final delivery.
Can you handle high order volumes or seasonal peaks?
Yes. Our processes, warehouse layout and team structure are designed to scale. We can increase picking capacity during peak periods without compromising accuracy or dispatch times.
How do you package bulky or fragile items?
Packaging is tailored to the product. We use appropriate materials and methods for furniture, homeware and high-value goods to minimise movement and reduce the risk of damage in transit.
How do you ensure picking accuracy?
All items are barcode scanned throughout the process. Our WMS verifies each pick before packing, reducing errors and ensuring the correct product is dispatched every time.
How quickly can you pick and dispatch orders?
Orders received before 2pm are typically picked and dispatched the same day. Larger or specialist items are processed for next-day dispatch, depending on handling requirements.
Do you integrate with ecommerce platforms and marketplaces?
Yes. Orders flow directly into our warehouse management system from your ecommerce platform or ERP. This allows us to pick, pack and dispatch quickly, while automatically returning tracking information to your sales channels.
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