Reverse Fulfilment
Experts in managing your returns
AP+ really does offer end-to-end fulfilment solutions!
We work with customers to create a returns management operation that works for your business and helps you achieve your goals.
Hassle Free Returns
At AP+, we’re passionate about minimising waste and therefore offer our customers a seamless returns and recommerce process. This helps you avoid the inevitable costs associated with a poorly-managed returns service.
As soon as we hear of a return request, we can contact your customer and arrange pickup from them as soon as possible.
Our integrated software automates the stock process so items that have been returned are inputted back onto your inventory and appear in your online shop within seconds to help reduce losses and regain value.
Quality Checked Returns
We can assess the quality of the returned stock to avoid waste, report any concerns to you immediately and, ultimately, maximise your saleable products.
This professional process reassures your customers and helps to encourage repeat business.
Unlike other 3PLs, we specialise in
all things furniture. To meet our customers’ needs, we even have an in-house workshop where
we fix and refurbish returned items. We do this with the highest level of attention to detail and efficiency, so they can be back and ready for you to sell, as quickly as possible.
Returns - Restocked or Not?
Items which cannot be refurbished and you deem not fit for reselling can be dealt with as you choose - you can send it back to your HQ, deliver to an auction house, a nominated charity or even arrange for them to be scrapped if necessary.
This service can be built into your customised AP+ solutions package.
